"Oh, quite a few years now. It's difficult to say when it started exactly, as it's grown over time, become more and more active. We're having a peak in activity this weekend," she explains, leading them into a huge storage area, filled with shelves and boxes. "Romac was created as a reaction. Or perhaps I should say over-reaction."

"Howard, do you have some clothes for our new arrival?" she asks to the person working there, who happens to be an antropomorphic duck. He gives Andrew a scrutinising look, grunts, then moodily stalks off down an aisle.