"You'll get it back when it is no longer necessary for me to use it," she says, managing to sound both diplomatic and distracted. She sets off in the indicated direction, attention still very much on the phone. She frowns. "I am getting quite a number of replies." None of which are proving particularly useful, but she is committing quite a few names and numbers to memory.

"None of them seem to like you very much," she says as she taps out another series of replies.